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At Anahatatva we offer you a 100% money back guaranty, if you are not satisfied with any of our products that you have purchased from us, we will give you a 100% refund (Except delivery charge and gift-wrapping where appropriate).
However, a refund request can be accepted only when the product is defective or you haven’t opened the product yet and decide not to use it. In either of the above cases, you must return the product within 12 hours of purchase.
Remember - THE PRODUCT SHOULD BE UNOPENED/UNUSED. Returns for refund must be received back into the warehouse within seven days from the date of Delivery. You can raise Return & Refund request by sending mail at firstname.lastname@example.org, When returning goods, please quote the - order number, your name, name of the product and the reason why you are returning the goods.
We do not refund users for postage expense of the returning the goods. The refund shall be initiated within 48 hours of receiving the request and the payment would be credited within 5-7 working days via the same mode as used while making the Purchase.